NHTSA Complaint #11432351 — 2018 CHRYSLER PACIFICA SUSPENSION

Complaint Details

ODI Number	11432351
Vehicle	2018 CHRYSLER PACIFICA
Component	SUSPENSION
Date of Incident	August 16, 2021
Date Filed	September 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The upper control arms bushings needed replaced due to a popping noise from the wheel any time I turned. You then could feel the pop under your feet when you turn. We got them fixed, but now it has started popping again just 2 weeks later. There is now a rattling/clanging noise coming from the feet area when you hit a bump. It’s pretty loud at times and you can feel vibrating in the steering wheel. I feel very unsafe with my two children being in the car and traveling around town. The auto start stop battery has also been replaced many times. It keeps going out and will make my car turn off while driving at times.

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