NHTSA Complaint #11432147 — 2017 RAM 2500 STEERING

Complaint Details

ODI Number	11432147
Vehicle	2017 RAM 2500
Component	STEERING
Date of Incident	June 24, 2021
Date Filed	September 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.

Related Complaints for the 2017 RAM 2500

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