NHTSA Complaint #11431679 — 2017 KIA FORTE

THE ENGINE FAILED DURING EVENING RUSH HOUR TRAFFIC, THE CAR STALLED IN TRAFFIC AND WOULD NOT CUT BACK ON. VEHICLE HAD TO BE PUSHED OUT OF THE ROAD AND TOWED HOME. PREVIOUSLY THE ENGINE LIGHT DID APPEAR ON IN THE CAR BUT A RECENT OIL CHANGE WAS DONE ON THE CAR WHICH CAUSED THE LIGHT TO GO AWAY. VEHICLE WAS DRIVEN FROM THE SHOP AFTER OIL CHANGE WAS DONE AND CAR STALLED ONCE ON THE WAY HOME. I DID A GOOGLE SEARCH FOR RECALLS AND FOUND OUT THERE WAS A RECALL ON THE CAR (RECALL NO. 21V260000)CAR WAS TAKEN TO KIA DEALERSHIP A DAY OR 2 LATER AND A DIAGNOSTICS WAS DONE ON THE VEHICLE BY THE KIA DEALERSHIP. THE KIA DEALERSHIP INFORMED ME THAT THERE WAS METAL SHAVINGS IN THE ENGINE OF THE CAR. THEY REFUSED TO FIX THE CAR DESPITE ME SHOWING THEM THE RECALL NUMBER THE KIA DEALERSHIP SAID THEY CAN FIX IT FOR $7600 OR I CAN GET ANOTHER CAR AND PUT DOWN BETWEEN $5000-6000. THEY ALSO SAID BEING THAT MY CAR WASN'T APART OF THE RECALL THERE WAS NOTHING THEY CAN DO EVEN THOUGH MY CAR WAS SHOWING SIGNS THAT WAS STATED IN THE RECALL. THE CAR IS CURRENTLY PARKED IN MY BACKYARD AND CURRENTLY NOT DRIVEABLE.