NHTSA Complaint #11431598 — 2014 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11431598
Vehicle 2014 FORD FLEX
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

On two occasions over the past 2 weeks the power steering has failed while my daughter was driving the car. She said was able to safely "force" the car to the side of the road at which time she turned the car off. Upon restarting the car the warning was gone and the power steering worked again. There was no warning that this was going to happen and luckily she was on a straight portion of road. She commented that had she been on a curved road she would not have been able to negotiate the turn. She has stated that the dash indicated that the power steering assist warning light illuminated after or about the same time as it failed each time and then cleared once the ignition was turned off and then back on. We researched this and it appears to be the same issue indicated in NHTSA campaign number 15v340000 (steering).

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