NHTSA Complaint #11431589 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that while transporting a wild animal in the bed of the truck, with the top lid enclosed, the tailgate failed to open. There were no warning lights illuminated. The vehicle was taken to the local dealer where the contact was informed that the vehicle was not covered under the extended warranty. The dealer was unable to open the tailgate. The vehicle was diagnosed that the actuator was inoperable. The actuator was replaced. The animal died in the truck. The contact was concerned about a child being trapped in the bed of the truck. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 26,000.