NHTSA Complaint #11431516 — 2013 FORD F-150

The contact owns a 2013 Ford F-150. The contact stated while driving 30 MPH, the transmission remained stuck in 3rd gear. An unknown warning light was illuminated. The contact was able to veer to the side of the road, where he attempted several times to switchgear until the transmission responded. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and the vehicle would also frequently downshift to first gear while driving. The contact also stated that whenever he would attempt to reverse the vehicle, the transmission would hesitate to respond, and the vehicle would remain neutral for a short period. The dealer was made aware of the failure and informed the contact that his vehicle was not included in NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 130,000.