NHTSA Complaint #11431417 — 2018 BMW G 310 R

The shift shaft torsion spring found within the transmission broke, which made gear shifting difficult or even impossible for me. This presents an important safety hazard as it place the me in a dangerous situation I found myself unable to change gears altogether—definitely In While trying to figure out what went wrong I almost lose control of the motorcycle. I took it in to the BMW Motorrad dealership and was told it was denied for repair. Without even opening the transmission. It been in the shop for almost a month and no reason for the denied claim for warranty repair.