NHTSA Complaint #11431328 — 2013 DODGE DART

A recall on the shifter cable bushing was said to be completed on 01/15/20 at Shelor Motor Mile, Christiansburg, VA. On 08/21/21, the bushing broke and came off the shifter cable, leaving the car stuck in gear. In between the time of the alleged recall repair and this happening (~18 months), my car was driven from 40,000 to 60,000 miles. I believe the dealer dishonestly said they fixed the recall to pocket money and banking it wouldn’t fail in my car. This was a safety issue to me and could have been much worse. A recalled part that was fixed should not have failed less than 2 years and 20,000 miles later. I am now left to fix the repairs on my own. This dealer should be investigated to ensure others are getting their recalls properly taken care of so it is not a threat to their life/property.