NHTSA Complaint #11430933 — 2021 CHRYSLER PACIFICA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11430933 |
| Vehicle | 2021 CHRYSLER PACIFICA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I was driving at just over 70MPH in hybrid mode (battery fully depleted for full electric operation) and suddenly the van lost all power and a warning came up on the screen that said "Service Charging System". The van was totally stalled and had no power, but still had electrical functions. I had to pull over on the side of the road in busy traffic, put the van in Park and then restart. After this event, my engine light has remained on and I am attempting to schedule an appointment with the Chrysler dealer. This high speed stall in busy traffic was extremely dangerous and I hope that we can resolve this matter effectively. The dash photo I uploaded is not my actual dash, but that is the exact same error screen and engine light that I saw. Exactly the same.
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