NHTSA Complaint #11430713 — 2018 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11430713 |
| Vehicle | 2018 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
We have experienced 2 separate episodes of this vehicle suddenly becoming disabled with complete engine shutdown while driving at highway speeds. Both episodes occurred abruptly, engine idling extremely rough, then shutting down within seconds, leaving the car completely inoperable. Both episodes were very dangerous as the car could barely coast to the shoulder of the highway for safety of the passengers. The first episode occurred when the car was a few months old, gas gauge showing over 1/4 tank of diesel gas. Car was towed to the Jeep dealership where they claimed that the car simply ran out of diesel (despite the gas gauge indication) no repair "was required", car filled with several gallons of diesel and OBD codes reset by the dealer, car then ran normally . The second episode occurred one week ago. Again driving at highway speed, 5 lane highway, over 1/4 of diesel remaining on the gauge, sudden violent engine running, sudden full loss of function of the vehicle, nearly in an accident simply trying to " limp " to an emergency stop on the road shoulder. Car required towing to our residence. with the prior experience at the Jeep dealer, despite gauge reading of greater 1/4 tank, the car was filled with 5 gallons of diesel, car started normally. All OBD fault codes insufficient fuel to the engine, fuel rail, fuel pressure, etc. The car has run normally since. I contacted my Jeep dealership and they stated they have no knowledge of any similar issues with this Jeep Diesel engine. The internet and Jeep car forums are filled with identical Diesel engine problems. Either related to faulty fuel pressure regulation or some design fault with fuel level indication affecting the safe operation of this Jeep Diesel engine. these problems date back to pre 2008. We now feel very unsafe to drive this relatively new 2018 Jeep Diesel Grand Cherokee at highway speeds without hovering near the shoulder lane of the road.
Related Complaints for the 2018 JEEP GRAND CHEROKEE
Other ENGINE Complaints
#11718926
Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues.
#11718096
While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of po...
#11714823
Warped cylinder head without engine overheating. Cylinder 4 misfire.
#11711912
The check engine light keeps coming on. The Jeep repair shop says that it has to do with the flap on the gas tank wh...
#11702850
I purchased my Jeep in 2023 and have consistently stayed up to date on all required maintenance. I had no issues with...
Recent Complaints for the 2018 JEEP GRAND CHEROKEE
#11719479
SUSPENSION
The front air springs, struts, and air suspension compressor failed. The dealer cannot get the right front air sprin...
#11719060
ELECTRICAL SYSTEM
Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is n...
#11718096
FUEL/PROPULSION SYSTEM
While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of po...
#11718096
POWER TRAIN
While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of po...