NHTSA Complaint #11430658 — 2016 JEEP PATRIOT

I am a service contract administrator. I recently received a claim where the contract holders vehicle would stall. The shop stated a recall had been performed by Auto Nation Chrysler Dodge Jeep in Littleton , CO. ( 7980 W Tufts Ave , Littleton , CO 80123 ) ( 303-578-6099 ) I called over , gave them the VIN , and asked for documentation on the repair. The shop said they would send it over. In the meantime I had the shop the vehicle was currently at send me pictures of the wiring. The repair was poorly done , and Auto Nation is refusing to rectify their poor workmanship. The service advisor in questions name is Scott. He would not return phone calls , and never sent over the requested documentation. My company will take care of the customers repairs. Attached are the pictures of the poor repair. My purpose here is to report poor workmanship , and let you know this dealership is not repairing vehicles to either manufacturer , or federal standards.