NHTSA Complaint #11430517 — 2016 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11430517
Vehicle	2016 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	August 17, 2021
Date Filed	August 25, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

"transmission fault - repair now" light came on. Engine went to high RPM but very little forward movement. Was able to limp short distance back to home. Transmission then would not shift into reverse. Had car towed to dealer on 8/24/2021 for repair. Dealer indicated total transmission failure had occurred and would need to be completely replaced. Cost quoted at $5500.00. Transmission is a sealed unit with no way to check fluids and is recommended for service at 150000 miles. This car is at 90000 miles, way before the 150000 service call. There was no forewarning or symptoms of complete failure prior to incident.

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