NHTSA Complaint #11430418 — 2016 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11430418 |
| Vehicle | 2016 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
On/around August 13, 2021 I went to get an oil change and Safety recall performed for the 1.6L engines to protect it from excessive connecting rod bearing damage at a Kia Dealer. It was performed in the AM drove it pretty much all day. the next morning 8.14.21 in the AM drove it for roughly 1hr parked then decided to move the car out of the sun the car would not start. I could put it in the ACC and ON positions to work the radio and windows etc. but it would not start. I was there for 1.5 hrs. then I tried the car again and it started as if nothing was wrong. I drove it for 1 week no issues, then on 08.21.21 I was waiting at a red light when the light turned green I could not move as the car shut down with no warning or warning lights. I put the car in park and then tried turning on the vehicle again it started no issues, I was nervous and scared because we, my daughter and I, were at a very busy intersection not knowing if the car was going to start again. On 08.22.21 I tried starting the car and it took a while for it start as well but started. On 08.23.21 I called the KIA dealer and let them know what happened and took it to them on 8.24.21 in the AM. They were not able to replicate the problem but adjusted the values and said that there were no shut off codes indicated and that was a good sign. I was able to drive it all morning then at 3:15pm it would not start then at around 4:45pm I tried it again and the car started. When it started the stability control light was on and pressing the button to turn it off would not turn it off. I drove it about 5 minutes parked it turned the car off, when I started the car again the stability control light did not come on. I drove it around for a little then called a different KIA dealer and explained the situation so I dropped the vehicle off to the dealer on 8.24.21 in the overnight drop where it currently is where they are charging 139 dollars to diagnose the problem the car has approx 162329 miles
Related Complaints for the 2016 KIA SOUL
Other ENGINE Complaints
#11718401
SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...
#11716953
I have put my 3rd Catalytic Convertor on this car. It looses power going uphill. Which is not safe. Just had 3rd o...
#11713288
The vehicle is suffering from excessive oil consumption (over 1 quart per 1,000 miles) and a recurring P0420 (Catalys...
#11713090
While driving on a road trip from Charleston, South Carolina to Florida in January of 2023 the factory installed cata...
#11711826
Engine knock engine failure
Recent Complaints for the 2016 KIA SOUL
#11718798
STEERING
When car is turning a right, the car turns off. When car is parked & stearing isnt straight car wont turn on.
#11718401
POWER TRAIN
SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...
#11718401
UNKNOWN OR OTHER
SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...
#11717902
EXTERIOR LIGHTING:TURN SIGNAL
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, while making a right...