NHTSA Complaint #11430183 — 2021 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11430183
Vehicle	2021 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	August 20, 2021
Date Filed	August 23, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The front wipers failed to work properly. It is available for inspection, but scheduled to be fixed. We have actual video of it not working properly before it stopped working completely. Our safety was put at risk. We were driving on 94E in Montana when it started raining. The wipers were working and then suddenly stopped. We were doing 64mph and were passed by trucks which splashed more water on the windshield. Once it stopped raining we drove to the nearest Ford dealer - All American Ford - Glendive Montana where a Tech tried to help but was unable to resolve the issue. We had to stop driving for the night and wait for the storm to pass. We had 2 kids in the car and were trailering a 21ft camper. We nearly crashed after the trucks splashed water all over the windshield.

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