NHTSA Complaint #11430089 — 2016 FORD ESCAPE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11430089 |
| Vehicle | 2016 FORD ESCAPE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
A few months ago, out of nowhere and with no warning my 2016 Ford Escape flashed a transmission failure and car immediately started having acceleration issues. I was on a 8 lane highway (4 lanes each direction), in the far left lane as I was approaching my left hand turn lane. I had to pull over on this 8 lane highway on the far left lane causing a major safety hazard, not only for myself, but for all the cars in the south bound direction. Once traffic had a break, I started my car back up and was able to make the next left hand turn (which was actually the turn lane I needed to take) to get off an extremely 8 lane highway. This left hand turn also could have caused a safety issue as I wasn't able to accelerate at a normal rate and had to coast across this highway going around 5mph. I immediately pulled over after that turn and got the car towed to the nearest Ford dealership. The tow truck driver wished I had pulled over a little further up since he would have to stop traffic to get the car on the tow bed, obviously something I couldn't do since I was unable to accelerate. When the car was turned back on no transmission warning was on. Ford did replace the battery and confirmed multiple internal transmission component failures with the diagnosis and the transmission would have to be replaced. I did get a second opinion and they also confirmed the failures that the Ford dealership told me. The car is only 5 years old, gave me no indication that there was anything wrong until it happened, there was zero warning, zero noise, zero reasoning given as how/why a car only 5 years old would have multiple internal failing transmission components! I was also told by the mechanic that this is not an uncommon occurrence for Fords to have early transmission failures and that my 2016 Ford Escape was the 6th Ford that month!!! In total, I have had to pay over $6,100 worth of work/service/equipment in a 2016 car I purchased on 2/25/19! Official explanation would be great!!!
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