NHTSA Complaint #11429690 — 2014 TOYOTA RAV4

The contact owns a 2014 Toyota Rav4. The contact stated while driving 20 MPH, the power steering assist message displayed, and the steering wheel became very difficult to turn in either direction. The next day the vehicle was towed to the local dealer who was unable to duplicate the failure. The cause of the failure was not determined, and no repairs were performed. The manufacturer was contacted regarding the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 15V144000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 74,800.