NHTSA Complaint #11691031 — 2014 TOYOTA RAV4

The contact owns a 2014 Toyota Rav4. The contact stated that during a rainstorm, rainwater leaked into the cabin of the vehicle from the A, B, C, and D pillars and the ceiling control center. The contact stated that the vehicle was serviced several times due to the failure, but the failure reoccurred. Additionally, the rear passenger side carpet was previously replaced due to excessive water entering the vehicle. The contact was concerned that the leaks were near the curtain air bag housing and might cause the air bags to malfunction. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not yet repaired. The failure mileage was 100,000.