NHTSA Complaint #11428999 — 2016 CHRYSLER TOWN AND COUNTRY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11428999
Vehicle	2016 CHRYSLER TOWN AND COUNTRY
Component	STEERING
Date of Incident	August 13, 2021
Date Filed	August 13, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

On August 13, 2021, while driving at about 60 miles per hour, the vehicle lost power and power steering. Air conditioning continued to work. I was able to coast, move over to the right lane, place the transmission into neutral and restart the engine. I then placed the transmission back into drive, increased my speed and resumed my trip. This occurred previously on August 15, 2017, resulting in Complaint Number 11047478 being filed with your department.

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