NHTSA Complaint #11428923 — 2014 RAM 1500

The contact owns a 2014 Ram 1500. The contact stated while driving at various speeds, the suspension failed, and the vehicle became lowered. While driving over a bump in the road the suspension independently lowered, and the vehicle became uncontrollable. The contact stated that the vehicle failed to raise up. A message on the display stated that the vehicle was unable to achieve ride height. The vehicle was towed several times to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 130,000.