NHTSA Complaint #11428796 — 2014 FORD TAURUS

The contact owns a 2014 Ford Taurus. The contact stated while driving at undetermined speed, the vehicle was vibrating. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the tires were cupping and wearing unevenly, and the passenger’s side control arm and toe link needed to be replaced. Two local dealer was contacted however, the vehicle was not diagnosed or repaired. The contact mentioned NHTSA Campaign Number: 20V072000 (Suspension) as a possible solution to the failure however, the VIN was not included. The manufacturer was not notified. The failure mileage was approximately 50,000.