NHTSA Complaint #11428354 — 2011 FORD FUSION

The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 30 mph, the power steering warning light was illuminated. The contact pulled over to restart the vehicle however, after restarting the vehicle, the power steering functionality failed to return. The contact had the vehicle towed to an independent mechanic and the contact was notified of NHTSA campaign number: 15V340000 (Steering). The dealer was contacted, and the contact was informed that the recall repair was already performed on the vehicle. The manufacturer was made aware of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 170,000.