NHTSA Complaint #11427800 — 2011 KIA OPTIMA ENGINE

Complaint Details

ODI Number	11427800
Vehicle	2011 KIA OPTIMA
Component	ENGINE
Date of Incident	May 28, 2021
Date Filed	August 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

On May 28th I was on my way home and out of nowhere my steering wheel locked up and the car died while in motion. A week later we notified Kia about it and they had me tow my car so they could find out what was going on with my vehicle. We waited 12 days to find out was wrong with it and they told us the engine was seized and we had just found out that they had a recall for seized engines. After finding that out we tried to get the vehicle fixed through them and they told us that they could not fix it because it doesn’t no longer have an warranty and that they sent out an report about the recall on my car. We never received any information about a recall and we bought the vehicle March 2020. We have been making phone calls to Kia and they denied to fixing my vehicle.

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