NHTSA Complaint #11427778 — 2021 HYUNDAI SANTA FE

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11427778
Vehicle 2021 HYUNDAI SANTA FE
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Unnecessary emergency brake activation has occured 3 times. Vehicle lease new 3/31/2021. 1. First incident late April, early May at approximately 1,000 miles. Cruise control was not on and car abruptly stopped when there were no other vehicles in front of mine. Traveling at about 35 miles a hour on local two lane road. (Activation setting on normal) 2. Brakes activated at highway speed of about 60 mph. Car was passing on right side. No threat in front of vehicle. Cruise control was off. (Activation setting on normal) 3. Was following well behind the car in front of me at approximately 30-35 mph. Other vehicle turned right into parking lot and was completely off the road when brake warning appeared on dash. (Activation setting on "late" warning) We are concerned we will be unnecessarily rear ended and causing a multi car accident. Vehicle was in for service 8/2-8/3/2021. Dealer did all they could including 62 mi test drive. Per Hyundai, no parts were replaced due to the inability to dupicate the problem.

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