NHTSA Complaint #11426765 — 2016 KIA SOUL EXTERIOR LIGHTING:HEADLIGHTS

Complaint Details

ODI Number	11426765
Vehicle	2016 KIA SOUL
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	July 1, 2021
Date Filed	July 28, 2021
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds, the front headlights failed to remain illuminated. The headlights independently regained normal function after a while. Also, on several occasions, while the vehicle was turned off, the headlights were erroneously turned on without driver input. The cause of the failure was not yet determined. An unknown dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 67,000.

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