NHTSA Complaint #11341822 — 2016 KIA SOUL EXTERIOR LIGHTING:HEADLIGHTS

Complaint Details

ODI Number	11341822
Vehicle	2016 KIA SOUL
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	July 15, 2020
Date Filed	July 28, 2020
Mileage	37,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED WITH HEADLIGHTS FLASHING INDEPENDENTLY. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE TEMPORARILY OPERATED AS DESIGNED. THE FAILURE RECURRED AND THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE WITH THE HAZARD LIGHTS FLASHING. KIA OF BOWIE LOCATED AT 16620 GOVERNOR BRIDGE RD, BOWIE, MD 20716, (301)-820-7500 WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED HOWEVER, A LOANER VEHICLE WOULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 37,770.

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