NHTSA Complaint #11426358 — 2019 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11426358
Vehicle	2019 FORD ESCAPE
Component	STEERING
Date of Incident	July 24, 2021
Date Filed	July 25, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I was stopped at a traffic light and when I went to resume driving the steering froze and a steering assist warning light came on the dash. I turned the engine off and restarted the wheel turned and locked again. I then drove the car back to the dealer service(7/24/21). They said they would look at it on Monday7/26/21. Vehicle has 83,000 miles. Purchased new at Mullinax Ford New Smyrna Beach.

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