NHTSA Complaint #11426296 — 2014 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11426296
Vehicle	2014 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	May 20, 2021
Date Filed	July 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Window Master Switch and door wire harness on drivers door does not operate. Can not open any windows on the vehicle. Rear windows will not open from rear door switches also. In case of accident windows can not be opened for exit purposes. Can not open windows if stopped by a police officer, whereas, they may feel threatened by occupant in vehicle. Is this a safety feature to be able to open windows. Ford dealer performed a vehicle check on May 20, 2021 and indicated the door harness may need replacement and the window master switch. Ford indicated the vehicle is 7 years old and the part is likely not made by Ford anymore. Ford has no way to correct the issue. There were no warning lights, messages, regarding the stoppage on May 20, 2021

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