NHTSA Complaint #11426131 — 2019 HYUNDAI SANTA FE XL

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11426131
Vehicle 2019 HYUNDAI SANTA FE XL
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

My sunroof exploded while I was sitting in a driveway. The glass from the sunroof flew off as drove down the road when I left as well and this is equally as dangerous. This glass is not safe. My sunroof was shut and I was in the drive way so I was not at risk but this could have played out differently. I have been waiting for since 7/6/21 for Hyundai corporate offices to contact me back. I have been told to not do anything until a case manager contacts me. I have not been provided a car to drive or any help by the dealer. The dealer told me they do not do body work and not to bring the car to them. I had no warning.

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