NHTSA Complaint #11426049 — 2018 FORD EDGE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11426049
Vehicle 2018 FORD EDGE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

One morning got in SUV for work. The SUV was hesitant about cracking as if starter was going so I thought, also had a small knocking/ticking noise after turning again it cranked. After a few days the engine light came on and wouldn't go off. Took the vehicle to the dealership to check and I was told that I needed an engine . The dealership found that cyclinder 2 miss fire nad traced and found coolant in cyclinder. I took the vehicle to a second shop for a second opinion thinking this can't be I only had it for a year and a few months. Second auto shop said same thing your vehicle need a motor. The second shop performed a pressure test found that after applied pressure dropped 7 psi Removed spark plugs and found evidence of coolant in cylinders.

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