NHTSA Complaint #11426027 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, the front windshield bonding fracture and disconnected structing another vehicle. The contact also mentioned that an abnormal fume odor appeared in the interior cabin from all vents. The vehicle was taken to the dealer where it was diagnosed and inspected which the technician was unable to duplicate the issue. The vehicle was not repaired. The contact mentioned a recall however while conducting a recall search there was NHTSA Action Number: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING) as a possible solution to the failure, however, the VIN was not included in the action number. The manufacture was notified of the failure and informed the contact that no recalls was under the VIN. The failure mileage was approximate 26,000.