NHTSA Complaint #11425659 — 2011 FORD FUSION

The contact owns a 2011 Ford Fusion. The contact stated that while her son was driving the vehicle and approaching a stop sign, the brake pedal was depressed and went to the floorboard. The contact stated that a warning message had appeared on the instrument panel that stated to see a mechanic about the brakes. Her son was able to steer the vehicle down a hill and into a curb until he was able to stop the vehicle. The contact's son was able to restart the vehicle and the brakes resumed normal operation. Her son had taken the vehicle to an independent mechanic who could not find any failure with the vehicle. Recently, the contact stated that her son had experienced the same failure. The dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.