NHTSA Complaint #11425586 — 2014 FORD FUSION

I WAS DRIVING ON EXPRESSWAY WITH MY KIDS. WHEN THE STEERING WHEEL LOCK UP MID DRIVING AND I COULDNT CONTROL THE WHEEL VERY DANGEROUS. ESPECIALLY HAPPENING ON THE EXPRESSWAY WITH MY CHILDREN ABOARD. WORST COULD HAVE HAPPEN BUT THANK GOD I WAS ABLE TO DODGE AN CAR AN SLOW DOWN TO I STOP AN TURN ON HAZZER LIGHTS AND BREAK. I COULDNT TURN THE WHEEL AT ALL IT WAS VERY SCARY EXPERIENCE. IT WAS DISPLAYING MESSAGES PWER STEERING FAILURE AND ONE OTHER MESSAGE. I TRIED TURNING CAR OFF AND TURNING IT BACK ON BUT THAT DIDNT WORK. I HAD TO GET THE CAR TOWED TO FORD DEALERSHIP IN UNION CITY, GA. WHERE THEY FOUND OUT IT WAS THE PWERSTEERING SYSTEM THAT FAILED COSTING $2600 IN REPAIRS THAT I DIDNT HAVE AND I NEEDED MY CAR FOR WORK. SO I HAD TO COME UP WITH THE MONEY TO FIX AN REPAIR THAT SHOULDNT HAVE HAPPEN. MY KIDS AND I COULD HAVE BEEN KILLED. THIS HAPPEN JUNE 2020 I HAVE CALLED SEVERAL TIMES SUDMITTED DOCUMENTS OF REPAIRS AND RECIEPTS. STILL NO WORLD ON ADDING IT TO THE RECALL LIST TO SAVE OTHERS KNOWNING THIS HAS BEEN AN MAJOR ISSUE IN THESE CARS AS WELL AS i WAS TOLD THAT YOU ALL WOULD REIMBURSE ME FOR REPAIRS. STILL NO WORD YET AND ITS BEEN A YEAR. SOMEONE PLEASE HELP.