NHTSA Complaint #11424902 — 2013 FORD EXPLORER
LATCHES/LOCKS/LINKAGES:DOORS:LOCK issue reported to NHTSA
Complaint Details
| ODI Number | 11424902 |
| Vehicle | 2013 FORD EXPLORER |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LOCK |
| Date of Incident | |
| Date Filed | |
| Mileage | 102,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated that the passenger’s side door failed to latch properly. No warning light was illuminated. The contact stated tied the door shut to continue to drive the vehicle. The vehicle was not diagnosed nor repaired. The contact stated that in February 2021 the driver’s side door latch was replaced, not the passenger’s side door latch. The manufacturer was notified of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximate 102,000.
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