NHTSA Complaint #11424745 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11424745
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	June 23, 2021
Date Filed	July 14, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Cause Unknown . I was driving my Kia Soul at 35-38 mph on a busy city street. The engine suddenly and completely shut off. I had it towed out to the Kia place ( 2 pm.) , checked it in and left. That was about the a couple of days before I received my recall notice letter. I have not been able to find out anything about my car in about 3 or so weeks. All I am told is that it is being diagnosed. ( I did have a service guy snap at me that " when they finished , they would call and ask me what I wanted to do about the car".)

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