NHTSA Complaint #11424309 — 2020 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11424309 |
| Vehicle | 2020 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
Today, 7/11/2021 my 3rd OEM Subaru windshield cracked spontaneously, while driving. All windshields were replaced at Beardmore Subaru, in Belleville, NE using Subaru replacement windshields. In all instances the windshield has cracked spontaneously without impact on either the passenger side or at the bottom of the windshield, near the middle. The cracks continue to propagate quickly while driving or when parked overnight, until the crack terminates on the side opposite the crack. This spontaneous cracking, is a safety hazard in that it not only compromises the integrity of the glass, but also can affect the Subaru EyeSight safety vision system, by impairing camera view thru the windshield if a crack propagates through the cameras field of view. This new instance means that in less than 10,000 miles I have had 4 windshields in this car. I have never had this occur on any vehicle I have owned previously, nor to our 2017 Outback. This appears to be a defect in Subaru OEM glass or the specifications Subaru has engineered for the 2020 and up Outback global platform.
Related Complaints for the 2020 SUBARU OUTBACK
Other VISIBILITY/WIPER Complaints
#11659737
I am on my third windshield in les than a year. The tiniest pebble will crack the windshield, or sudden changes to we...
#11627386
Windshield cracked from a rock chip. Within 1 day, the crack had expanded to 12 inches across the windshield.
#11624532
Problem component: exterior mirror on driver side It was raining, I was driving, I heard what sounded like a loud exp...
#11611877
I have 2020 Subaru Outback and have had 14 windshield replacements/repairs. The windshield has spider cracked out of ...
#11606327
We are on our 3rd broken windshield in 3 years. We do not drive the car very often or drive any extreme ways. This i...
Recent Complaints for the 2020 SUBARU OUTBACK
#11719700
POWER TRAIN
I'm writing to request assistance with my recall. This recall was first reported to the local dealership over one ye...
#11718035
FUEL/PROPULSION SYSTEM
No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He go...
#11714318
POWER TRAIN
On December 28, 2025, my 2020 Subaru Outback lost the ability to engage any gear (Drive, Reverse, or otherwise) while...
#11713606
AIR BAGS
I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback wi...
#11710788
ELECTRICAL SYSTEM
The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was ...