NHTSA Complaint #11423960 — 2018 JEEP RENEGADE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11423960 |
| Vehicle | 2018 JEEP RENEGADE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
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