NHTSA Complaint #11423871 — 2017 CHEVROLET VOLT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11423871 |
| Vehicle | 2017 CHEVROLET VOLT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
While driving on the interstate at 75 mph I had to accelerate briefly to allow another vehicle to merge safely onto the road. Immediately my dashboard gave me a warning message saying “reduced propulsion acceleration may be limited” and the engine warning light came on. The temperature of my coolant began to rise over 230 F & then 240. Miles from my destination, I reduced speed & took the next exit to stop for fuel and read my owners manual. I discovered that the same message could appear if the car was not put into “mountain mode” thereby failing to reserve a certain amount of energy in the battery. I had hoped we starting the engine & resetting the computer with the car in “Mountain mode” would resolve the matter, but that was not the case. I let the engine cool down for a bit & restarted my trip as I was just 20 miles away from my destination. Later on, I got another message as my engine began frequently skipping and sputtering that told me my “engine as not available” despite having a bear full tank of gas. I pulled over to read the manual & discovered that this message indicated once my car ran out of electric energy it would just stop working! As I had been on the road for 6.5 hours prior, I knew there was no electric reserve to pull from & said a prayer that my 4-yr-old daughter and I could get safely and get a tow to the dealership. The “reduced propulsion” message is part of a recall on the gen2 Volt, tho that recall relates to a software glitch & the remedy just provides “additional warning time” for this serious issue. My car just turned 5 years with 33,000 miles on it. I have followed all maintenance recommendations. Seems like an electrical emissions issue, & with a lithium battery on board, fire from overheating scares me as much as than engine failure on the interstate. But I had a full tank of gasoline! Dealer says it is a “short in my EGR Valve” & that part needs replacing.
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