NHTSA Complaint #11423565 — 2017 KIA SORENTO

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11423565
Vehicle	2017 KIA SORENTO
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 1, 2021
Date Filed	July 6, 2021
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2017 KIA Sorento. The contact received notification of NHTSA campaign number: 17V224000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue approved a rental vehicle for the inconvenience. The contact stated while driving at an undisclosed speed, the vehicle stalled. The failure mileage was 70,000.

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