NHTSA Complaint #11423399 — 2021 MAZDA CX-30

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11423399
Vehicle	2021 MAZDA CX-30
Component	UNKNOWN OR OTHER
Date of Incident	May 21, 2021
Date Filed	July 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

The brand new vehicle was sold to me on 2/23/21 with an open safety recall. This recall was finally addressed on 5/21/21. At no time did Mazda north American operations formally notifying me of the safety record. 1) how could this happen? 2) has this shortcoming been remedied? 3) Will I receive formal notifications of future safety recalls on a timely basis?

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