NHTSA Complaint #11423103 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11423103
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

ABS module, HCU module Currently available to be inspected if dealer won’t fix. Potential loss of brakes. Dealer confirmed I had codes relating to a known problem with both abs and hcu modules. Dealership ran diagnostics. Service braking system warning lamp appeared on dash. Codes C0020 and U0147. FCA star letter case #: S2005000004 Letter relates to codes stating general electrical failure. Dealership wants to charge me $785.21 to fix. They started by saying the cost would be close to $2800, when I asked why so much, they said I need several other repairs but couldn’t provide a break down. I brought my vehicle in with the letter about the faulty equipment and the codes and was told it would get taken care of.

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