NHTSA Complaint #11423057 — 2020 JEEP GRAND CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11423057 |
| Vehicle | 2020 JEEP GRAND CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The vehicle Uconnect Radio Unit has malfunctioned since I purchased the vehicle, and the rate of the malfuctions have increased in frequency and duration, and now are impacting different functions of the vehicle such as the Back Up Camera, Navigation, GPS, Heat & Cooling Seat Options, Radio, Blue Tooth, etc. (this head unit [radio] controls, the Navigation, GPS, Backup Camera, Radio, Heated Seat, Cooling Seat. Essentially most of the vehicles comfort and safety features run through the vehicles radio/head unit. When it malfunctions you can lose all or part of the Jeeps functionality such as the back up camera, GPS, Navigation, Bluetooth, seat temperature controls, etc,.
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