NHTSA Complaint #11422356 — 2013 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11422356
Vehicle	2013 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	June 24, 2021
Date Filed	June 25, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Moonroof guides/track. The plastic components fail on hundreds of thousands of these trucks F150/250/350+ Ford knows full well but sits on its hands. They refuse to sell a simple repair kit and charge $1200 for the entire moonroof assembly. Then 6 hours labor to take the headliner down and install. So over $2000 for something that really should only fail in a handful of vehicles. I've owned 5 different cars with these types of roof and never had an issue even after 10 years with a few of the ones I've owned. There are aftermarket repair kits that range from $25 for cheap off-shore kits to $119 for a US made kit. Ford is shirking their responsibility for a poorly engineered and manufactured part and basically fleecing these truck owners.

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