NHTSA Complaint #11316693 — 2013 FORD F-150

PAINT BUBBLED AROUND THE CENTRE HIGH MOUNT STOP LIGHT. SERVICE ADVISOR AT GALLOWAY FORD SAID IT WAS RUST AND A COMMON PROBLEM AND WOULD COST AROUND $1200.00 TO REPAIR. ALSO ADVISED THAT RUST IN THIS AREA IS PRONE TO REOCCUR. DEALER RECOMMENDED I CALL FORD CUSTOMER SUPPORT. FORD CUSTOMER SUPPORT SAID THAT THIS WAS "NORMAL WEAR AND TEAR" AND REFUSED TO CORRECT THE PROBLEM. MY VEHICLE HAS 62K MILES ON IT AND IS WASHED AND WAXED ON A REGULAR BASIS. NOWHERE ELSE ON THE TRUCK ARE THERE SIGNS OF RUST. VEHICLE WAS TAKEN TO COLLISION EXPERTS IN CAPE CORAL FLORIDA FOR REPAIR. COLLISION EXPERTS STATED THAT THIS WAS A MANUFACTURE PAINT DEFECT AND IS A COMMON PROBLEM AROUND THE HIGH MOUNT STOP LIGHTS. THE HIGH MOUNT STOP LIGHT WAS REMOVED, REAR WINDOW REMOVED, REAR SEATS REMOVED IN ORDER TO PROPERLY REPAIR THIS DEFECT. THIS WAS AN $800.00 REPAIR.