NHTSA Complaint #11422281 — 2019 KIA FORTE

The contact owns a 2019 Kia Forte. The contact stated while driving at various speeds, the vehicle stalled without warning while depressing the accelerator. The contact then received notification of NHTSA Campaign Number: 20V459000 (Power Train) which was linked to the failure. Upon taking the vehicle to a dealer, the mechanic was initially unable to repair the recall due to the part not being available. The vehicle remained in the possession of the dealer for nearly a month and immediately upon return of the vehicle, the failure persisted. The contact had taken the vehicle back to the dealer where and was informed that no fault was found with the vehicle. The contact stated that the failure had worsened, and the vehicle failed to start up after multiple attempts. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage approximately 52,000.