NHTSA Complaint #11422169 — 2013 VOLKSWAGEN JETTA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11422169
Vehicle 2013 VOLKSWAGEN JETTA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

There was a legal settlement between the US and VW in 2016. This settlement provided mandates upon the company to perform repairs and give warranty to owners of VW vehicles, so the vehicles are in a safe and emissions responsible manner. This settlement info can be seen at www.vw.courtsettlement.com The main part that applies to our situation is: We purchased a 2013 VW Jetta TDI on 12/30/20 with 179,109 miles. Prior to that, it had the Emissions Modification done to it. We purchased vehicle from the original owner, and we are the 2nd owner, per VIN report Our purchase was the 1st resale transaction done after the modification completed We purchased the vehicle in good faith and for purposes other than resale We purchased the vehicle due to the warranty. The vehicle currently should have a 4 year 48,000 mile court ordered warranty starting 12/30/20 and at 179,109 miles. If followed by court order, this warranty is good until 12/30/24 or 227,109 miles. Since this vehicle was purchased 6 months 14,000 miles into warranty, it still has 34,000 miles or good until 12/30/2024. VW has refused to honor there court ordered warranty. This potentially is putting a vehicle that is in need of safety repairs at risk of a danger on roadway by not honoring warranty. Term of agreement at www.vwcourtsettlement.com Not only are they not fulfilling there obligations as they should under the terms of settlement, they are egregiously allowing vehicles to be driven around with clogged filters emitting more pollution that they should, when they have since agreed to fix them as they were rigged unlawfully to settle the VW corporate violations within the US They should immediately honor this warranty with this VW owner and recompense me for warranty related expenses they incurred of approx $750. The VIN for this vehicle is 3VWLL7AJ0DM[XXX] One owner of the vehicle is [XXX] Contact info [XXX] [XXX], [XXX], [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF IN

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