NHTSA Complaint #11421966 — 2013 FORD EXPLORER
STEERING:ELECTRIC POWER ASSIST SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11421966 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I was driving when all of a sudden the power steering gave out. My wheel locked tight and I was unable to move the wheel easy. The light on the dash first stated drivers assist disabled and then "service power steering". I almost ran off the road due to loss of control of the wheel. It was taken to Gates Toyota where a Certified Ford Technician stated it was the power steering module. Upon looking this was an issue in Ford Explorer's in the past with a recall on it. Mine was not covered in this recall.
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