NHTSA Complaint #11421814 — 2021 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11421814 |
| Vehicle | 2021 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
While driving down the highway, a small object (based on sound) struck the windshield and caused a small chip. Approximately one minute later, the chip splintered into a four way crack, with two legs showing over 12 inches of crack. Over the next few hours, the cracks grew by over 6 inches. After 3 days the cracks have grown vertically to the edges, and horizontally to 3/4 of the windshield, with additional cracks spidering from original chip. The cracks continue to grow daily. Due to the specialized windshield, immediate replacement is not possible. Chip repair was never available due to immediate spidering of windshield. I am replacing the windshield next week (earliest appointment available).
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