NHTSA Complaint #11421784 — 2014 RAM 1500

The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 19v757000 (engine and engine cooling) and 20v475000 (engine and engine cooling) however, the part to do the recall was unavailable. The contact stated that while driving approximately 70 mph, the vehicle caught fire without warning. There were no reported injuries. The contact was able to pull off the road and extinguish the fire with sand. The vehicle was towed to the local dealer who stated the parts were not available. The vehicle was not diagnosed or repaired. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but declined the repairs. The failure mileage was 111,000. Parts distribution disconnect. * (RECALL RELATED INCIDENT) TS