NHTSA Complaint #11711160 — 2014 RAM 1500

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11711160
Vehicle 2014 RAM 1500
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 199,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2014 Ram 1500. The contact stated that while his wife was driving approximately 45 MPH and entering the freeway, the driver heard an abnormal popping sound, and it felt as if the vehicle had been rear-ended. The message "Throttle Alert" was displayed, and the vehicle failed to exceed 50 MPH while depressing the accelerator pedal. The driver was unable to pull over to the side of the road due to oncoming traffic. The driver was able to drive the vehicle to the dealer, where it was diagnosed that the crankshaft position sensor tone wheel had fractured and was missing. The dealer determined that the part needed to be replaced. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 199,000.

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