NHTSA Complaint #11421781 — 2013 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11421781 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DC |
Consumer Description
On, June 19, 2021 I was driving back home from a Father's Day fishing excursion in Morehead City , NC, about 4 hours in my 5 hours and 40 minutes drive back home, my power steering light lite up on my dashboard, I felt my steering wheel starting to get a little tighter on my turns, so I found the nearest Auto Zone, looking to buy some power steering fluid , but before going inside, I lifted up my hood, to look for my power steering tank, I could not find one, so I went to my Ford manual book and found out, it was an electric power steering system. Since I was 1 hours and 40 minutes from being home, after I drop my brother in law off at his home in Arlington, Va. He had gotten sea sick on the boat and was in bad shape, so I left my truck running, then I made it home to my girlfriend house in White Plains, MD, I got up on June 20th, 2021, and started my truck up, and I could not turn my steering wheel at all, so I called my Travelers roadside assistance, for a tow truck, and they delivered my truck to Ford Dealership in Waldorf, MD. I waiting on them to call me back today, they was busy yesterday.
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